City of Gatlinburg

Welcome to the

Emergency Medical Services

In addition to fire protection, the Gatlinburg Fire Department is a class "A" Advanced Life Support Transport service. We provide three ALS staffed ambulances responding 24 hours per day, from the three stations within Gatlinburg. An additional two ALS ambulances are available as needs arise.

The Gatlinburg Fire Department is an active member of the Tennessee Ambulance Service Association and the East Tennessee Region II EMS Directors Association.


Ambulance Billing

Billing services are outsourced to National Reimbursement Group. If you have questions about your bill or need to update any insurance information you may call National Reimbursement Group at 1-800-648-0885.


Medical Director - Charles Kochert, MD

EMS Coordinator - Katie Knutsen, FF/Paramedic