City of Gatlinburg

Welcome to the

Fire Department


The mission of the Gatlinburg Fire Department is to serve the citizens and businesses of the City of Gatlinburg and its many visitors by protecting life, property and the environment, from the hazards and dangers of fires, medical emergencies, and manmade or natural disasters through prevention, education, inspection, and timely incident response.


"The Pride of the Smokies" - Providing quality Fire Protection, Rescue, and Emergency Medical Services to Gatlinburg and the surrounding areas.

Message from the Fire Chief

chief MillerI am pleased to welcome you to the Gatlinburg Fire Department website, a valuable resource to the residents and visitors of Gatlinburg, TN. Gatlinburg Fire & EMS is an innovative and diverse department of over 90 members that represent the community we serve. Gatlinburg Fire Department is fortunate to have some of the most talented individuals in the Fire & EMS community. We value the history and tradition of the Gatlinburg Fire Department, an organization built upon the strong shoulders of our past leadership, without them we could not tackle the challenges of the future. Gatlinburg Fire & EMS is unique. In addition, to being an ISO class 2 Fire Department, Gatlinburg also provides ALS ambulance service to the residents and visitors of Gatlinburg, Tennessee. Our dedicated, hard-working members are trained in and provide the following services: Vehicle Rescue, Swift Water Rescue, High Angle Rescue, Hazardous Materials Response Team, Confined Space Rescue and Wildland Firefighting. The Gatlinburg Fire Department has several members solely responsible for Fire Inspections, Fire Prevention and Arson detection. As a visitor to our website, you will find information pertaining to our department, our members and our projects and committees. We are striving to make Gatlinburg the safest place to live and visit. We are committed to providing the best possible fire and EMS service to the residents and visitors of Gatlinburg, Tennessee. Thank you for visiting our website and feel free to stop in at one of our stations. 

Best Regards,

Gregory A. Miller
Fire Chief
Gatlinburg Fire Department



For Immediate Release

Date: April 22, 2015

Gatlinburg Fire Department Rating Improves

The Gatlinburg Fire Department has been notified by the Insurance Services Office that the fire protection rating for the department will be improving to a Class 2.

The City of Gatlinburg’s rating is based on three factors: 1) the Sevier County Central Dispatch emergency communications system, which provide the means for the department to receive and respond to fire alarms and emergencies, 2) the Gatlinburg fire department’s response and initial attack capabilities (including an evaluation of equipment, operations, and geographic distribution of fire stations, 3) and the community’s water supply managed by Gatlinburg Utility department.

ISO has been evaluating and assigning fire protection ratings to fire departments since 1971. Insurance companies use the fire protection ratings to determine home owners and business insurance premiums. ISO evaluates fire department equipment, station locations, training, fire prevention efforts, and many other factors to assign a protection rating.

The GFD has held a Class 3 rating for nearly 13 years but will now be a Class 2 department effective July 1, 2015. According to information from ISO, of the 48,825 fire departments across the country, less than 920 obtain a rating of Class 2 rating.

“That means that the Gatlinburg fire department now ranks in the top percentage of all fire departments in both the State and the Nation"

“To achieve this Class 2 rating is truly a testament to the dedication to provide quality services shared by Cindy Cameron Ogle, City Manager and the entire Board of Commissioners. I would especially like to recognize the continued hard work of the members of the GFD, Gatlinburg Utility Department and the Sevier County Central Dispatch” Gatlinburg Fire Department Chief Greg Miller said. “Whether it is fire prevention, responding to emergencies, or our daily training efforts, the desire for excellence by our community and our members is something that makes our department one of the best in Tennessee as well as the Nation. The data now proves that Gatlinburg Fire Department is ranked among the top of fire departments across the nation and that is truly humbling. I am so very proud that the men and women of the Gatlinburg Fire Department work so hard to constantly improve this department in order to better serve their community."

Phone: (865) 436-5112
Fax: (865) 436-5714