The Gatlinburg Utilities Department provides municipal water and wastewater services for the City of Gatlinburg.
To make a payment on an existing water or sewer bill:
To inquire about a water bill payment or amount:
To sign up for service at an existing location or make changes to an existing account:
To establish an automatic direct payment (ACH) for an account:
To inquire about trash pick-up for home or business:
Contact the Sanitation Department at 865-436-5959.
To inquire about water usage, high bill, meter readings and adjustments:
To establish new water or sewer taps, inquire about tap fees and water/sewer availability:
To report a water main break or sewer backup or overflow:
For other questions or general inquiries regarding water and sewer service within the City of Gatlinburg: