City of Gatlinburg

Welcome to the

Administrative Staff

  • Utilities Manager: Dale Phelps - (865) 436-4681.
  • Assistant Utilities Manager/Risk Manager: Roger Trentham - (865) 430-1380.
  • Executive Secretary: Sharon Arwood - (865) 436-4681.
  • Accounting Clerk II: Sara Hays - (865) 430-1372 - (water meter reading and water billing adjustments)
  • Chief Water Plant Operator: Dennis McCarter - (865) 430-1380.
  • Compliance Inspector: Dale Reagan - (865) 436-4681 - (grease trap and backflow/cross connection inspections and information)
  • Stormwater/GIS Coordinator: Randy Haynes - (865) 430-1309.

For other personnel, contact Sharon Arwood at (865) 436-4681.