City of Gatlinburg

Welcome to the

Gatlinburg's business offices will be closed on Monday, January 16, 2017 to oberserve the Martin Luther King Day.

Sevier County Structure Status map is being updated as data is processed. Visit the link for current information on the status of the areas affected. Check for updates as data is continuously being processed.  Click here for the Sevier County Structure Status map for the fires.

To donate or volunteer in the clean up effort please go to website for more information.

Disaster Demolition Permit Information

Safety Information for Re-entry into homes and businesses.

All Sevier County wildfire recovery-related calls should go to East Tennessee 2-1-1.   Local residents can dial 2-1-1 toll free, and concerned citizens outside the local area can dial 865-215-4211.  The call center will operate Monday through Friday between the hours of 7:00 a.m. to 6:00 p.m. EST.


 Gatlinburg Tourist Residency Permits Ordinance

Tourist Residency Ordinance 2503


Mission Statement for the City of Gatlinburg

The City Commission and the administration of the City of Gatlinburg are committed to EXCELLENCE in the provision of QUALITY municipal services designed to PROTECT the lives and property of visitors and citizens, to PROMOTE the natural beauty and tourism activities of the area, and to PROVIDE for responsible and orderly growth.

1230 East Parkway
P.O. Box 5
Gatlinburg, TN 37738
(865) 436-1400

Hours of Operation: Monday through Friday 8:00 AM – 4:30 PM
Closed public holidays