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Mission Statement for the City of Gatlinburg
The City Commission and the administration of the City of Gatlinburg are committed to EXCELLENCE in the provision of QUALITY municipal services designed to PROTECT the lives and property of visitors and citizens, to PROMOTE the natural beauty and tourism activities of the area, and to PROVIDE for responsible and orderly growth.
1230 East Parkway
P.O. Box 5
Gatlinburg, TN 37738
Hours of Operation: Monday through Friday 8:00 AM – 4:30 PM
Closed public holidays
The City of Gatlinburg is working to make your public facilities, services, and programs accessible to all residents and users as outlined in the Americans With Disabilities Act (ADA). In an effort to determine necessary upgrades and prioritize improvements to fulfill this goal, the City has contracted with DLZ National, Inc. to provide an ADA transition plan for the City. Part of the work provided is field data collection on City right-of-ways. LDA Engineering, a subcontractor for DLZ, will be collecting images, measurements and other accessibility-related information in order to complete the study. Field workers will be wearing LDA Engineering identification and safety vests and will collect data on City sidewalks, ramps, crosswalks, parking areas and other right-of-way areas. Work will begin on August 13th and is expected to continue for several months. Anyone with questions about field data collection activity may call LDA Engineering at 865-573-7672. If you have questions regarding the City’s transition plan Michele Diebold City ADA Coordinator, 865-436-1414.